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SHIPPING:

What are Cocktail Perfume’s domestic shipping policies?

Standard shipping up to 2 bottles is just $7.00 for orders shipped within the contiguous 48 states or $3.50 per bottle, plus $1 handling costs.

What are Cocktail Perfume’s domestic shipping options?

Delivery to PO Boxes will always be from USPS.

USPS Priority Mail
3-5 business days
Monday-Saturday delivery

When will my order ship?

Domestic orders placed by 3 p.m Monday – Friday will be packed and shipped within 24 hours pending verification of billing information(applies to the 48 contiguous states only).  Orders placed on Saturdays and Sundays will ship on Monday.

If an item is on back order, when will I receive my order?

If any of your items are on backorder, we will ship your in-stock items immediately and your out-of-stock items as soon as they are available-at no additional charge to you.

Can I ship to an address other than my own?

Yes. When ordering online, you have the option of entering a separate shipping address.

How are orders shipped to FPO, APO, and PO Boxes?

Orders being shipped to FPO, APO, and PO Boxes are delivered via USPS, regardless of weight.

What if I entered my address incorrectly?

Additional charges will be applied if the delivery address is incorrect or if the package needs to be forwarded to a different location.

RETURNS:

Dear Valued Customer,

At Cocktail Perfume,we take pride in knowing that you are satisfied. If for any reason at all you are not 100% satisfied with a product purchased from Cocktail Perfume, you may return it within 14 days for a full refund (less shipping).

The following are our return policies and instructions.  Please be sure to follow them closely to ensure a hassle-free return.

1. Product must be purchased directly from Cocktail Perfume in order to receive a refund.  We cannot give refund on products purchased from any other retailers.

2. Package your item(s) to be returned securely, along with a brief letter describing your reasons for return.

3. Send return via Federal Express, Insured Mail or USPS to the following address.

Cocktail Perfume
P.O. Box 766
Lincolnshire, Il. 60069-0766

4. Upon receipt, Cocktail Perfume will begin to process your return.  Please allow 4 weeks for a refund.

5. Cocktail Perfume cannot refund original shipping and handling fees.

6. Customer is responsible for all shipping charges on returned items.  Customer is also responsible for any applicable shipping charges if a new product is desired in exchange for the return.

We thank you for your order!  If you have any comments, questions, or concerns please let us know. We strive to make your experience with Cocktail Perfume the very best it can be.